Credit Memos

A Credit Memo is created when a credit needs to be issued to a Customer account for previously invoiced services, a customer referral credit, or to generate a credit to write off bad debt or generate a customer refund check.  A Credit Memo may be ma...

elow is a list of the setup tables which are key elements for Credit Memos. Invoice Item Invoice Item Type Invoice Description Tax Group Tax Table Category Branch Chart of Accounts

For a User to be able to create a Credit Memo, certain security privileges must be granted to the User through the User Group Security options within SedonaSetup.  The following User Group Security options located within the AR Application Access se...

The Credit Memo Form is divided into three parts: Credit Memo Header – contains information regarding customer number, credit date, branch, category, tax group, warehouse, credit type, etc. Credit Memo Body – The body consists of two tabs (Items and...

Credit Memos may be created from the Accounts Receivable menu or from a Customer Explorer record.   Begin a Credit Memo From Accounts Receivable To begin a Credit Memo from the Accounts Receivable main menu, click on the Credit Memo option within th...

A User with the proper security permissions may Credit Off the entire balance of an invoice.  When performing this function, the application will create a Credit Memo using the same Invoice Items and/or parts that were on the invoice being crediting...

The Create Credit From option will create a Credit Memo using the same Invoice Items and/or Parts that were used on the invoice being credited-off but not automatically apply the Credit Memo to the invoice.  The application of the Credit Memo to the...

A User with the proper security permissions may Credit Off a partially paid invoice.  When performing this function, the User is required to select a G/L Account Number to use in generating the credit memo for the invoice.  Once the Credit-Off is co...

An unapplied Credit Memo may be applied to any invoice with an open balance.  To apply a Credit Memo to one or more invoices, follow the steps below. 1.  Open the Customer Explorer of the customer where a Credit Memo will be applied to an invoice.  ...

To apply an Unapplied Credit Memo to a Refund Check or a Miscellaneous G/L Account, open the desired Customer Explorer record and follow the instructions below. 1.  Once the Customer Explorer record is open, within the Active Pane area under the Ope...