The following steps will allow you to submit a request to Forte, to increase the reversal amount authorization. Example – A customer wants to reverse the payments for 10 accounts that total $5,000. The Forte account is only authorized to reverse $1,000.
An ACH payment increase form is needed to increase the reversal amounts.
The form will have to be signed by an executive leader in the company.
https://hardwareorderform.formstack.com/forms/ach_increase_request
