A Deposit can only be Reversed if it is in an Open Accounting Period, or it has not been Reconciled.
Payment Processing
Open Payment Processing and click on “View Deposits.”
Select the Deposit you want to Reverse and double-click on it.
When the Deposit opens click on “Reverse Deposit.”
Select Yes to confirm you want to Reverse the Deposit.
Select Close on the Deposits Made screen.
This will take you back to the Main Payment Processing screen.
The Deposit that was Reversed will now be listed and will have a check mark in the Ready Column.
