The following steps will allow you to submit a request to Forte, to have payments reversed.
This link will take you to the correct form when requesting payment reversals.
https://hardwareorderform.formstack.com/forms/mass_reversal_request
- Fill out the form completely
- When ready to upload the list of accounts needing payment reversals you can use the script on KB article-Miguel - How to get list of accounts on specific deposit
- A confirmation email will be auto-sent back to the sender confirming submission.
