Prior to generating your first batch of Statements, make certain to read the topic Statement Process Definitions.
Follow the instructions below and on the following pages to generate and print customer Statements.
1. Navigate to the Main Application Menu and select the Accounts Receivable / Statements menu option.
2. Select Statement Options - The Statements form will be displayed which contains two tabs; Select Customers and Statement List. On the Select Customers form, select the preferred options according to your company's policies and procedures. Once all options have been selected, click on the Statement List tab at the top of the form.
3. Refresh the Statement List - From the Statement List tab, click the Refresh List button located at the lower left of the form. This will begin the customer selection process.
While the customer selection process is running, a status box will be displayed indicating how many customers are being evaluated and how many are left to be processed. If you have a very large number of customers in your database, this process may take a few minutes - be patient. Based upon our testing, approximately 18,000 customers takes about two minutes to process. While the statement process is running, do not use any other applications; just step away from your computer until the process is finished.
4. Review the Statement List/Late Fees - Once the process has completed the Statement List will display all customers eligible to receive a statement. If the option was selected to recalculate late fees, those amounts will be displayed in the Late Fee column.
It is a good practice to scroll through the list to verify the list of customers and/or the late fee assessment is accurate and statements are ready to be printed.
If customers appear on the list that should not receive a statement and/or a late fee, corrections must be made to the customer options first, then the Refresh List process may be launched again.