The process is almost identical to creating a Credit Request for a specific invoice; the only difference is where the User begins the Credit Request.
- Open the Job record for which a Job Invoice must be credited.
- Within the Job record, click on the Tools button on the Job Toolbar.
- From the Tools Toolbar, click on the Invoicing button. To the right a list of all Job Invoices and Credits (if any) will be displayed.
- Highlight the Invoice to be credited, right-click and select the "Create Credit Request" option.
For the remainder of the process, follow steps 4 through 6 found under the topic Creating a Credit Request for an Invoice.