The Next Inspection At field controls when the Next Inspection date field updates. But it does not control what that date will be updated to.
For example, for a monthly inspection due June 1st, the next inspection date will be July 1st. None of the following options will change that. The next inspection date will be July 1st. What the following options tell the system, is when you would like the date to advance to July 1st.
Do you want it to update…
- When the June ticket is created? – If so, select Ticket Created (this is the default).
- When an appointment is added to the June ticket? – If so, select Ticket Scheduled.
- When the June ticket is resolved? – If so, select Ticket Resolved.
- When the June ticket is closed? – If so, select Ticket Closed
This is important because the July 1st inspection ticket cannot be generated until the next inspection date is updated to July 1st.