Setup and Configuration

Miscellaneous appointments are used primarily to block out time on the Schedule Board for when a Technician is not available to schedule for appointment.  When scheduling a Miscellaneous Appointment, an Appointment Type must be selected by the User...

To be able to best manage the Schedule Board, you must first set up Display Groups.  A Display Group consists of a list of selected Technicians which you want to display in the Schedule Board as a group.   When viewing the Schedule Board, you may c...

SedonaSchedule allows each User to organize the Open Jobs List according to their specific preference.  When a User logs into the SedonaSchedule application, whatever configuration settings were selected, will be remembered the next time the User lo...

There are two setup tables and two areas available for User defined configuration.  The setup tables are Display Groups and Appointment Types.  Follow the links below for information on each of these setup tables. Display Groups Appointment Typ...

A great feature of SedonaSchedule allows each User to organize the Ticket Queue according to their specific preference.  When a User logs into the SedonaSchedule application, whatever configuration settings were selected, will be remembered the next...

The Field Chooser controls the filtered columns available in the service ticket queue. The Field Chooser is located in the small box to the left of the blue ribbon. All fields will be chosen by default. Un-check any fields you do not wish to see in ...