For Customers that are set up on Autopay using a Bank Account or Credit Card, you can add a Message to their Cycle Invoice letting them know not to pay their Invoice because it will be charged automatically to the Bank or Credit Card on file.
SedonaSetup – EFT Setup
Go to SedonaSetup – EFT Setup (AR) – Posting
ACH Payment select “EFT” from the dropdown menu.
ACH Invoice Message Example: ** Please do not pay this invoice. Your bank account will be automatically charged. **
Credit Card Payment select “Credit Card” from the dropdown menu.
Credit Card Message Example: ** Please do not pay this invoice. Your Credit Card will be automatically charged. **
Click “Apply.”
Cycle Invoice
When the Customer’s Cycle Invoice prints the Auto-Pay message will be displayed on the Invoice.
