SedonaWeb 2.0/Sedona API

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SedonaAPI 2.0 enables the ability to push/pull data from add-on modules to SedonaOffice. SedonaWeb 2.0 is a module that can be enabled on SedonaAPI 2.0.   SedonaAPI 2.0 can be referenced by several different names: SedonaCloud SedonaWeb 2.0 ...

How can we use a date range with an API endpoint to filter the results returned? Resolution: You can filter dates using the $filter parameter. The $filter parameter specifies inclusion or exclusion criteria for returning matches in...

Issue: We need to create Credit Memos using the API. When we send the request the credit memo with CreditDetails, it is not created. The error comes up for the accounting period not being open. {     "validationError": [       ...

Issue: We need to create Credit Memos using the API. When we send the request the credit is created but when opened in SedonaOffice the details are not displaying.      Resolution: One reason this can happen is ...

Description of Issue:   Company  Users cannot log into the application due to duplicate values in the Preferences table.    We have seen cases where a duplicate preference va lue is created for a  SedonaCloud  Company. When...

Issue: When trying to update a Service Ticket Dispatch record using the API, the dispatch can no longer be viewed in the SedonaOffice application. Sending the package below using the PUT for Service Ticket Dispatch results in the dispatch ...

Issue: We would like to use the SedonaAPI2.0 to integrate with our website to allow users to add credit cards. How does SedonaWeb generate the tokens for Payment Methods? Resolution: SedonaOffice and SedonaWeb use Forte Checkout t...

Issue: We would like to use the SedonaCloud API 2.0 to create Service Ticket Dispatches. What are the minimum requirements to create a valid dispatch record? Resolution: If you have SedonaCloud API you can see the API d...