If you have received a check from a Vendor for an Overpayment/Refund this will need to be entered through the Payment Processing module using the Company/House Account.
AP Vendor Account
Go to the Vendor Account that you received the check from and click on Bills.
Open the Bill that is referenced on the Refund Check and find the GL Account that was used.
This GL Account will be used when creating the Deposit.
Payment Processing
Go to Payment Processing and click on “New” to create a Deposit.
Enter the Batch Information: Date, Description and Amount.
Open the Batch and enter your Company’s House Account Customer Number. (If you do not have a Company House Account, reference “How to Create a Company House Account” KB Article.)
Enter the Check Amount and Check Number.
Select the “Other” Tab.
Select the “Miscellaneous” box.
Enter the GL Account that was used on the Vendor Bill, Category and Amount.
You can also enter a memo if needed to reference what the check is for.
Click Save.
Complete the Deposit process as normal.
Enter the Deposit Date, Branch, Bank Account and enter a Description of the Deposit if needed