You may create a list of responding Authorities if your company uses one or more outsides sources to monitor your customer systems, and you want to track the responding authorities within SedonaOffice. Responding Authorities are the Police Department, Fire Department or EMT Service. Setup one record for each unique Authority; each system record may be associated with one or more Authorities.
Authorities are linked to a particular zone on the Customer's System Zone form within the Central Station Tracking options.