| Page | Junior Tech | Subcontractor | Jr. Tech II | Sr. Tech | Project Manager | Manager | |||
| Job | |||||||||
| Create | X | X | |||||||
| Read | X | X | X | X | X | X | |||
| Update | X | X | X | ||||||
| View Materials | X | X | X | X | X | X | |||
| Add Material | X | X | X | X | |||||
| View Appointments | X | X | X | X | X | X | |||
| Update Appointments | X | X | X | X | X | ||||
| View notes | X | X | X | X | X | X | |||
| View Installs | X | X | X | X | |||||
| View POs | X | X | X | ||||||
| View Docs | X | X | X | X | X | X | |||
| Add Documents | X | X | X | X | X | X | |||
| Delete Documents | X | ||||||||
| View Customer Notes | X | X | X | X | X | ||||
| Service Tickets | |||||||||
| Create | X | X | X | ||||||
| Read | X | X | X | X | X | X | |||
| Update | X | X | X | X | X | X | |||
| View Notes | X | X | X | X | X | X | |||
| View Service Parts | X | X | X | X | X | X | |||
| View System Parts | X | X | X | X | X | X | |||
| Add Parts | X | X | X | X | X | X | |||
| Update Parts | X | X | X | X | X | X | |||
| View Customer Notes | X | X | X | X | |||||
| View Site Notes | X | X | X | X | X | ||||
| View Custom Fields | X | X | X | X | X | ||||
| Update Custom Fields | X | X | X | X | X | ||||
| View Documents | X | X | X | X | X | X | |||
| Add Documents | X | X | X | X | X | X | |||
| Appointments | |||||||||
| All (S&J Any Assigned to) | X | X | |||||||
| Assigned to only | X | X | X | X | |||||
| Create | X | X | X | ||||||
| Read | X | X | X | X | X | X | |||
| Update | X | X | X | X | X | X | |||
| Customer | |||||||||
| Read | X | X | X | ||||||
| Site Info | X | X | X | ||||||
| System Info | X* | X | X | X | *Only edit panel type, panel location, alarm company and contacts from service ticket - not from customer | ||||
| Make Payments | X | X | X | X | X | X | |||