Sedona-X Mobile

Articles

Sedona-X Mobile: Adding Notes to a Job or Service Ticket
Adding Notes to a Job or Service Ticket 1. Navigate to the main menu and choose the Job/ Service Ticket option.  2. Choose the Job or Service Ticket. 3. Select the notes option from the top menu. 4. Choose the plus sign to add note...
Sedona-X Mobile: Adding Photos to a Job or Service Ticket
Adding Photos to a Job or Service Ticket 1. Navigate to the main menu and choose the Job/ Service Ticket option.  2. Choose the Job or Service Ticket. 3. Select the more option from the top menu. 4. Choose the plus sign to add phot...
Sedona-X Mobile: App Setup
App Setup Three required items for setup: 1. SedonaCloud API URL 2. Username 3. Password Troubleshooting Tip: Your company Admin has access to the API. Setting up a new user in API? Refer to the API Setup instructions:  Installation Pro...
Sedona-X Mobile: Building and Editing a New Job
Selecting a Customer for a New Job Choose the blue plus symbol on the top right of the open jobs screen.  Three required fields for a new job will populate in the pop-up menu.  Select a customer Select a site Select a system  P...
Sedona-X Mobile: Calendar
Calendar The calendar can be found by choosing the calendar option under the hamburger menu. The calendar can be viewed in three different settings: Month, Week, or Day. To adjust the view of the calendar choose the calendar icon at the bottom ...
Sedona-X Mobile: eLesson
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Sedona-X Mobile: Locating a Job
Locating a Job After logging into the Sedona-X mobile app a welcome screen will appear. Choose the hamburger menu on the left side of the screen. A vertical menu will appear on the left side of the screen. Choose the J obs  option.&nbs...
Sedona-X Mobile: Overview
Brief overview of Sedona-X Mobile and how it works for your business: https://youtu.be/sjn01LUd24M
Sedona-X Mobile: Service Ticket Appointments, Dispatching and Resolving
Appointments On the Sedona-X main screen, click on the Service Ticket section. A list of open Service Tickets will appear.  Scroll or search for the ticket. At the bottom of the screen is an icon for appointments. This section will show all a...
Sedona-X Mobile: Service Tickets
Searching for Service Tickets On the home screen of the app select the hamburger menu on the left side. Choose the Service  Tickets  option to the left. Once selected this option will show all open service tickets. Click on the appropri...
Sedona-X Mobile API Endpoints and Role Permissions
Role Name Junior Tech Subcontractor Sr. Tech Project Manager Manager SedonaCloud endpoint Role ID 1 2 3 4 5 In Jobs, user Role ID has ability to:  Create new jobs 🗹 🗹...