Articles
Adding Parts to a Ticket
If Inventory Parts were used on a Ticket, it is important to make certain the inventory is being relieved from the correct warehouse. When adding a Part to a Ticket, the default warehouse will be the Warehouse linked to the Technician scheduled to...
Adding Parts to a Vendor Ticket
If Inventory Parts were used on a Vendor Ticket, it is important to make certain the inventory is being relieved from the correct warehouse. When adding a Part to a Vendor Ticket, the default warehouse will be the Warehouse linked to the Service Pr...
Create a PO for a Service Provider
It is a good business practice to issue a Purchase Order to Vendors who are processing Service Tickets on behalf of your company. The Purchase Order is linked directly to the Ticket so that expenses for the services invoiced by the Service Provide...
Create a PO for Ticket Parts
If a Purchase Order for Parts needs to be created, this can be accomplished directly from the ticket. Before being able to create the PO within the Ticket, you must first add the Part(s) to be ordered to the Service Ticket Parts List on the Equipm...