Payment Processing

The Payment Processing menu option (from the Accounts Receivable menu) is primarily used to create manual payment batches from payment sources other than EFT transactions, and apply payments to customer accounts, accrued late fees, job advance depos...

Below is a list of the setup tables involved in Payment Processing. Chart of Accounts Payment Type Banks

For a User to be able to enter payments or deposit a payment batch to a bank account, certain security privileges must be granted to the User through the User Group Security options within SedonaSetup.  The following User Group Security options loca...

A customer payment batch consists of two elements; 1) the batch header which specifies the date, description and the tape (expected) total and 2) the individual payments for each customer.  The User must first create the Batch Header before being ab...

Negative payment batches are used when a payment was applied to the incorrect invoice or the incorrect customer account and the accounting period of the batch is closed and/or the batch has already been cleared using the Bank Reconciliation process ...

For Payment Batches that have not yet been deposited, if an error was made on the amount of the payment or an incorrect customer number was entered, or the tape total entered on the batch header was incorrect, follow the instructions below to make t...

If corrections need to be made to one or more payments within a payment batch and the batch has already been deposited, the deposit may be reversed so that corrections can be made.  After making corrections the batch will be re-deposited with the or...

On occasion, you will receive a notice that a customer payment has insufficient funds (NSF). You have a few options on how to deal with the payment. If the deposit containing the bounced check has been reconciled, you will need to perfor...

A Deposit can only be Reversed if it is in an Open Accounting Period, or it has not been Reconciled. Payment Processing Open Payment Processing and click on “View Deposits.” Select the Deposit you want to Reverse and double-cl...

There are two ways to set up Unapplied Cash to Auto Apply for specific Invoice Types.  Payment Processing When entering a Payment in Payment Processing as Unapplied Cash you have the option to enter a portion or the full amount of the pa...

On occasion a Payment Batch in Payment Processing is Zeroed Out but cannot be deleted. However, the Payment Batch can be Re-used for a new Payment Batch. Payment Processing Go to Payment Processing and highlight the Zero Dollar ($0....

There are times when SedonaOffice will not get transaction information about EFT payments back from Forte.   When this happens a manual payment batch will need to be entered to account for that transaction.  Steps below are using SedonaOffice versio...

If a check is entered in an ACH/EFT deposit in error, follow the steps below to remove the check. Payment Processing Go to Payment Processing and highlight the deposit that has the check entered in error. Select “Enter Payment...