Articles
Group Tickets Design
Group Tickets processing was designed primarily for use with Inspection Tickets, however this functionality may be used with regular Service Tickets as well. Inspection Ticket Groups are pre-defined within the Inspection Setup records. Once the I...
Group Tickets Overview and Topics
This topic section is designed to describe the Group Tickets functionality contained with SedonaSchedule. This functionality is not released to the general SedonaOffice customer population and may only be activated by certain designated SedonaOffic...
Group Tickets Setup
If you will be linking your Inspection records to a Recurring Line, then you will have to setup at least one Service Level that requires linking. Service Level Setup The Service Level setup is maintained within the SedonaSetup application. A tab ...