SedonaOffice is designed to support a variety of billing methods based on how each customer is set up and the services you provide.
For example, customers with inspection contracts may be billed using an RMR-linked Service Level, while non-contract customers can be billed using Time & Material (set up at the Service Level).


Other customers may be billed a flat-rate Inspection Fee (set up as an Inspection Item on the Inspection Record) or a combination of recurring billing and additional inspection charges.

The billing method is determined by the Service Level and Inspection Record setup, allowing you to choose the workflow that best fits each customer's agreement and your business processes.