Articles
Service Reports Listing
Below is a listing of all Service Reports currently available. Follow the Report Name link below for a definition of the report.
Closed Service Ticket Cost*
Closed Service Ticket Cost-Not Invoiced*
...
Closed Service Ticket Cost
The purpose of this report is to review the profitability of service tickets. The report provides invoice and expense analysis broken out by Materials, Labor, and Other for service tickets closed within the date range selected. Tax is not included...
Closed Service Ticket Cost-Not Invoiced
The purpose of this report is to review the profitability of service tickets. The report provides expense analysis broken out by Materials, Labor, and Other for service tickets closed within the date range selected where the service ticket was never...
Daily Service Snapshot
The Daily Service Snapshot Report is a custom report designed to print counts of tickets as of a selected date. The report will display the total amount invoiced, the count of tickets completed and resolved on the as of date selected. Included are...
Inspection Listing
The Inspection Listing Report is designed to print a listing of all Inspection due within the Accounting Period range or a specific Date range selected. Once the desired options have been selected on the report options form, click the OK button to ...
Open Service Ticket Cost
The purpose of this report is to review the profitability of service tickets for companies using WIP. The report provides estimated income and expense analysis broken out by Materials, Labor, and Other for service tickets open as of a selected date...
Service Commissions
This is a custom report that is designed specifically for a customer’s commission policy. It is unlikely that this report will fit the needs of any SedonaOffice user other than the one who requested it. It does not have a printable version. It only...
Service Sales History
The report is designed to print a listing of Ticket invoices created for a particular customer. If the customer has multiple sites, you are able to select a single site, all sites, or selected sites.
This is a detailed report that will prin...
Service Ticket List
The Service Ticket List Report is designed to print a listing of Service Tickets and/or Inspection Tickets for specific ticket statuses that were created within the selected date range. Once the desired options have been selected on the report opti...
Service Ticket Status
This report was previously named Service Ticket Summary.
This is a custom designed report for a specific SedonaOffice customer. This report has multiple reporting capabilities. This report will display information for Tickets that are current...
Taxable Service with Materials
The Taxable Service with Materials Report is a custom report designed to be exported to .csv file. The data exported will be a list of Tickets where parts were invoiced on the ticket. The export file will contain the branch, ticket number, custome...
Technician Performance (Time)
The Technician Performance (Time) Report is a custom report designed to print information for tickets where Technician appointments have been dispatched within the Accounting Period range or Date range selected. The report will display: On-Site Hou...
Technician Performance
The Technician Performance Report is a custom report designed to print information for tickets where Technician appointments have been dispatched within the Accounting Period range or Date range selected. The report will display: the number of hour...
Technician Schedule
The Technician Schedule Report is designed to print a listing of Ticket (Service or Inspection) and/or Job scheduled appointments for Technicians and/or Installers. This report may be generated for a single date or a date range. Once the desired o...