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Created On: 03/27/2025
in Sedona-X Mobile Issue :
When you navigate to your SedonaAPI, Sedona-X, SedonaWeb2.0 URL, the site will not load and returns an error starting the application.
This also will prevent your technicians from logging into Sedona-X.
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Created On: 03/27/2025
in SedonaWeb 2.0/Sedona API Issue:
When you navigate to your SedonaAPI/Sedona-X/SedonaWeb2.0 url the site will not load and returns an error Service Unavailable / HTTP Error 503 message.
This also will prevent your Technicians from logging into Sedona-X Mobile...
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**Ensure that your company admin has updated the SMTP/Email preferences for the endpoint. These settings must be correct in order to receive the forgot your password emails from Sedona Web 2.0. If you need assistance, please notify your company's...
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This eLearning focuses on SedonaAPI to include the customer view, company view, customer registration and adding users to Sedona-X mobile.
Click here to view in full-screen
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There are several options available to customize the look of your company’s SedonaWeb application. A BoldGroup technician will set the options for your company with the information you provide. Some of the preference options are related to the login...
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For Users who have previously logged into the New Portal (SedonaWeb 2.0)
Click the Forgot your password?
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Here is a micro-lesson that can be shared with customer users to help them make the most of their view on SedonaWeb 2.0.
To share:
Click on the full-screen link below
Copy the URL
Send it to the customer user.
Click here...
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Your browser does not support HTML5 video.
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SedonaWeb now supports level 2 credit card processing. These changes include adding the Procurement Code to credit card information and sending the invoice number, tax amount, and procurement code to the Forte transaction.
We added a field for ...