To completely reverse an application:
- Create a Reversal Application:
- On AIA Style Billing, click New to create a new application; however, type the same Application No.
- Type a revision number or letters in the field beside the Application No field.
- Negative Values:
- Type negative values in Column E for the reversal.
- These offset the original application amounts.
- Net effect is to zero out the original application.
- After finalizing the reversal, there is a message that the credit (and credit number) was created successfully and the application finalized.
- AR Credit Memo:
- The reversal generates an AR credit memo.
- The credit reduces the customer’s balance.
- Original invoice and credit both remain in AR history.
- Resubmit Corrected Application:
- After reversal, you can create a new application with correct values.
- This becomes the next sequential application number.